Support

Last updated: March 16, 2026

Need help with stillpoint? We're here for you.

Contact us

The fastest way to get help is to email us directly:

We typically respond within 24 hours.

Common questions

How do I restore my purchase?

stillpoint is a one-time purchase. If you've reinstalled the app or switched devices, open the app and tap Restore Purchases on the upgrade screen. Your purchase is tied to your Apple ID and will restore automatically.

Does stillpoint require an account?

No. stillpoint works entirely without an account. Your data is stored locally on your device.

How does stillpoint use HealthKit?

If you grant permission, stillpoint saves your breathing sessions as Mindful Minutes in Apple Health and reads your resting heart rate to show trends over time. This data stays on your device and is never sent to us.

Can I use stillpoint offline?

Yes. Everything in the app works without an internet connection.

How do I switch between light and dark mode?

stillpoint follows your system settings. Fog (light) and Dusk (dark) themes map to your iPhone's light and dark mode. You can change this in iOS Settings > Display & Brightness.

I found a bug. How do I report it?

Email us at support@getstillpoint.app with a description of what happened and which iPhone you're using. Screenshots help too.